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SINGAPORE, Nov. 6, 2015 /PRNewswire/ -- InterCall®, a subsidiary of West Corporation and the world's largest conferencing and collaboration services provider, announced today that it has been conferred the Frost & Sullivan Asia Pacific Conferencing and Collaboration Services Product Line Strategy Leadership Award for 2015. Recipients are chosen after Frost & Sullivan analysts independently evaluate vendor revenues, revenue growth and market share.

"We are humbled to receive another Asia Pacific honour from Frost & Sullivan, our sixth in eight years," said Shaun Wormald, Senior Director, Unified Communications, InterCall Asia Pacific. "As the largest conferencing and collaboration services provider in the world we know what it takes to help businesses in the Asia Pacific region stay in touch with the right people, wherever they are. This award reflects our commitment to help organizations succeed in an ever-evolving environment and gives us added impetus to facilitate communications, collaboration and innovation as we move closer to the emergence of the ASEAN Economic Community."

"Building from our ecosystem-based solution portfolio, we have founded our unified communications strategy on the 'user experience'.  By identifying the end user requirements and then building the technology to deliver on those requirements, we believe we can provide the most effective UC solution while minimizing learning curve and maximizing ROI," said Christopher Franke, Head of UC strategy, InterCall Asia Pacific.

"InterCall is the dominant market share leader in the Asia Pacific conferencing and collaboration services market. The company has established a solid customer base among multinational companies and local Asian enterprises with over 10 years of experience in Asia," said Jessie Yu, Industry Manager, Asia Pacific ICT Practice, Frost & Sullivan.

"Responding to a changing landscape where customers are looking for a unified and integrated communication experience across applications and devices, InterCall used a customer-centric mindset to create differentiated ecosystems based on their propriety services and solutions from leading providers including Cisco, Microsoft and Google, which drive adoption and loyalty," Yu added.

InterCall supports organizations and conference leaders around the world today and is focused on empowering people to share ideas quickly, easily and at any time. The company's easy-to-use collaboration tools are integrated with technologies customers use everyday, including support for the applications and mobile-first work styles that dominate in the Asia Pacific region.

The award was presented to InterCall at a gala dinner for the 2015 Frost & Sullivan Asia Pacific Best Practices Awards, held in Singapore on October 15, 2015. For more information on the Frost & Sullivan Best Practices Awards, please visit their site. To learn more about how InterCall can help your business, please go to

About InterCall
InterCall, a subsidiary of West Corporation, is the largest conference and collaborations service provider in the world, and a leading provider of global cloud-based unified communications services. Founded in 1991, InterCall offers telephony, messaging, conferencing and collaboration tools for businesses of all sizes, from large global enterprises to small or regional companies. With a global footprint and broad service capabilities, InterCall's flexible models for hosted, managed and on-premises communication services help companies get the most out of their business processes. For more information, please visit

About Frost & Sullivan
Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today's market participants. For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community. Is your organization prepared for the next profound wave of industry convergence, disruptive technologies, increasing competitive intensity, Mega Trends, breakthrough best practices, changing customer dynamics and emerging economies? 

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