Please feel free to send us a complaint message no matter what services in HuluTrip you want to complain, or what kind of inequity you have suffered, or you are just not satisfied with customer service or the delay of your order. We will reply you and solve your problems carefully as soon as possible!

1. Complaints about Consumption
24-Hour Complaints Email: service@hulutrip.com
Tel: 852-30501916
Complaints Disposing: 09:00——21:00
Person in Charge: Miss Zhou
 
2. Complaints about Customer Service
24-Hour Complaints Email: service@hulutrip.com
Tel: 852-30501916
Complaints Disposing: 09:00——21:00
Person in Charge: Miss Zhou
 
3. Complaints about After Service
24-Hour Complaints Email: service@hulutrip.com
Tel: 852-30501916
Complaints Disposing: 09:00——21:00
Person in Charge: Miss Zhou
 
4. Complaints about Our Information
24-Hour Complaints Email: kawen@hulutrip.com
Tel: 852-30501916
Complaints Disposing: 09:00——21:00
Person in Charge: Miss Lu
 
5. Complaints about the Operation in Our Website
24-Hour Complaints Email: kawen@hulutrip.com
Tel: 852-30501916
Complaints Disposing: 09:00——21:00
Person in Charge: Mr.Dai